Privacy Policy

Yakumo Game Store Privacy Policy

C-End Co., Ltd.

We, C-End Co., Ltd. (hereinafter referred to as “we” or “our company”), have established this Privacy Policy (hereinafter referred to as “this Policy”) to protect your personal information while using Yakumo Game Store (hereinafter referred to as “the Service”). We will handle your personal information appropriately based on this Policy. The definitions of terms used in this Policy shall comply with the Act on the Protection of Personal Information (hereinafter referred to as “the Personal Information Protection Act”).

• Items of Personal Information Collected
• We collect the following personal information about you:
  • Information for Identity Verification:
    • Name, address, postal code, gender, date of birth, phone number, email address, account ID and password, social media account information, workplace information, information from official documents such as driver’s licenses or residence certificates, etc.
  • Transaction Information:
    • Details of transactions and purchase history, etc.
  • Payment Information:
    • Financial institution account information, payment information and methods, etc.
  • Information Obtained During Use of the Service:
    • Online identifiers such as Cookie IDs, information about your device, location information, browsing history, and other usage conditions of the Service (including access logs, IP addresses, browser information, browser language settings, etc.).
  • Other Information:
    • Information related to inquiries or communications with us, etc.

• Purpose of Use
  • We will collect and use your personal information within the following purposes (hereinafter referred to as “the Purpose of Use”):
  • For registration with the Service, identity verification during use, and management of your account.
  • To provide the Service and for after-sales service.
  • To request payment for the Service.
  • To prevent and respond to fraudulent activities.
  • For maintenance and management of the Service.
  • To conduct research and analysis of marketing data.
  • To consider and implement marketing measures.
  • To provide, solicit, advertise, and conduct other marketing for products or services of our company or third parties, based on the analysis of your attributes and behavioral history.
  • To carry out campaigns, sweepstakes, and surveys.
  • To improve products and services, as well as to plan, research, and develop new products and services.
  • To respond to inquiries and contact you.
  • To provide information to third parties as described in this Policy.

• Provision to Third Parties
• We will not provide your personal information to third parties without your prior consent, except in the following cases:
  • When required by laws and regulations.
  • When it is necessary to protect a person’s life, body, or property and obtaining your consent is difficult.
  • When it is particularly necessary for the improvement of public health or the promotion of the sound development of children and obtaining your consent is difficult.
  • When cooperation with national institutions, local public entities, or their entrusted parties is necessary for the execution of duties prescribed by laws and regulations, and obtaining your consent may interfere with the execution of those duties.
  • Other cases permitted by laws and regulations.

• Security Measures
• We will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and to ensure its safety.

• Requests for Disclosure, etc.
• We will respond to requests for disclosure (including notification of the purpose of use, disclosure of personal information or third-party provision records, correction, addition, deletion, suspension of use, and suspension of third-party provision) from you.

• Handling of Cookies
  • (1) Use of Cookies: Our website uses cookies and similar technologies (hereinafter collectively referred to as “Cookies”) for tracking and analysis to provide better services to you.
    • Overview of Cookies: Cookies are small files with arbitrary text sent between a web server and your internet browser when you browse our website and stored on your device. This allows us to obtain attribute information that does not identify individuals, such as browsing history, service usage history, and location information. You can configure your browser settings to display when cookies are being used, disable cookies, and delete saved cookies. Please note that rejecting cookies or deleting them may limit certain functionalities on our website.
  • (2) Obtaining Information from Third Parties: We may obtain your browsing history, service usage history, location information, etc., from affiliated businesses (including but not limited to DMP providers, advertising companies, research and analysis companies, media businesses, and database management companies) that they acquired from you and use it in conjunction with your personal information for the purposes listed in “2. Purpose of Use.”

Contact Information
For comments, questions, complaints, or inquiries regarding the handling of personal information, please contact us at:
Address: Castle Mansion Daikanyama, Room 513,
13-8 Daikanyama-cho, Shibuya-ku, Tokyo
Email:　 support@yakumogamestore.com

(Office Hours: 9:30 AM to 5:00 PM, excluding weekends and public holidays.)